Click on one of the people below to find out more information.

  • Tim Hesseltine
    Co-President
    (518) 891-1212 Ext 104

    As Co-President of Upstate Auto, Tim has over 42 years of experience in the auto industry. He has attained numerous awards and certifications throughout his career. One of the most prominent being that he is an FCA certified Sales Manager. Tim is an active member of the community and helps to promote growth in Saranac Lake. During his free time, Tim enjoys various activities ranging from gardening, cycling, skiing, and woodworking. However, one of Tim's favorite pass times is spending time with his three kids and wife. When dealing with Tim, you are ensured excellent service and a friendly shopping experience.

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  • Tom Hesseltine
    Co-President
    (518) 891-1212 Ext 101

    As Co-President of Upstate Auto, Tom has plenty of experience to help any customer through any imaginable situation. Tom has been working in the industry for over 35 years and enjoys every minute of it. Throughout his career, Tom has received several awards. The most prominent being that he has attained the title of FCA master certified sales consultant. Tom enjoys helping the community by donating to various organizations and through participation in various events. In his free time, Tom enjoys playing guitar, both mountain and road biking, both nordic and alpine skiing, as well as running. However, Tom's favorite activity is spending time with his three sons and wife. If you are looking for an enjoyable and low pressure sales experience, stop by and meet Tom. 

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  • Aaron Hesseltine
    Sales Consultant
    (518) 891-1212 Ext 103

    Aaron first joined the Upstate Auto team on a part time basis in 2018. He joined the team full time after attaining his MBA at Clarkson University in 2021. Since then, Aaron has become a certified FCA sales consultant for 5 years. During his free time, Aaron enjoys hiking, triathlons, boxing, playing guitar, and spending time with friends and family.

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  • Beth Hesseltine
    Office Manager
    (518) 891-1212 Ext 100

    Beth is an important asset to ensure that all expenses at Upstate Auto are accounted for and taken care of. Beth is trusted with all our financial records and is our primary accountant and bookkeeper. In her free time, Beth is quite the outdoor enthusiast. Beth enjoys activities such as biking, canoeing, and snowshoeing. However, hiking is her true passion. Beth is both a summer and winter 46er, has hiked the basecamp of Everest, Kalapathar Mountain, Mount Kilimanjaro, and most recently Machu Picchu. If she isn't in at Upstate Auto, you can expect to find her out in the mountains.

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  • Kathy Amell
    Title Clerk
    (518) 891-1212 Ext 102

    Kathy is an important asset here at Upstate Auto. Kathy is responsible for dealing with insurance companies, the DMV, and various banks. Kathy has 14 years of experience as a title clerk and has been a part of the Upstate Auto team for the past 4 years. In her free time, Kathy enjoys gardening, boating, and snowmobiling. Above all, Kathy loves spending time with her family.

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  • Tina Hough
    Service Manager
    (518) 891-1212 Ext 105

    When customers first approach the service counter, they will most likely be greeted by Tina. Tina is one of the friendliest people you will meet. When a new customer comes in, Tina doesn't just see a customer, she sees a new friend and treats everyone as one. Tina has 16 years of experience in the automotive field and has gained that experience right here at Upstate Auto. She is very knowledgeable and is an FCA certified service advisor. During her free time, Tina loves spending time with her family and her dogs.

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  • David Sullivan
    Service Advisor

    Dave joined the Upstate Auto team at the end of 2023 and has been a wonderful addition. Stationed at the service counter, Dave is happy and ready to help customers as they walk in the door. While he is fairly new to the automotive field, he is eager to learn and is picking things up quickly. He is also working towards becoming a FCA certified service advisor. During his free time, he enjoys writing and spending time with friends and family.

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  • Mike Pickard
    Parts Manager
    (518) 891-1212 Ext 107 & 108

    Mike has an integral function here at Upstate Auto, without him, much of our shop work wouldn't be accomplished. Mike is in charge of finding and ordering parts for our mechanics and customers. Mike has to be able to find very specific parts and make sure they will be received in a short period of time. Mike has a total 19 years of experience in the industry and has spent 8 years here at Upstate Auto. When Mike isn't working hard in our parts department, he enjoys fishing, basketball, grilling some of the best barbeque around, and spending time with his family. 

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  • George Young
    Master Technician

    George is an incredible mechanic who has enough experience and expertise to fix every problem imaginable. George has over 40 years experience in the industry and been at Upstate Auto for over 8 years. Throughout his career, George has received several awards and certifications. Some of the most prevalent certifications include his FCA Master Technician certification for over 19 years, ASE Master Technician certification, and he is NY state inspection certified. During his free time, George enjoys many outdoor activities such as mountain biking, paddling, and nordic skiing. Above all, George enjoys spending time with family.

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  • Brandyn Strack
    Technician

    Brandyn is a talented mechanic who joined the Upstate Auto team in 2017. He has worked extremely hard over the past few years and has learned a lot. Not only is Brandyn is a fast learner who is passionate about his work, but he is also a team player. He continues to gain more knowledgeable everyday. Brandyn is proficient with alignments, suspension, routine maintenance, and more technical jobs such as tearing down and rebuilding transmissions. He has attained several FCA certifications and will continue to work toward his Master Certification. He is an essential asset to our team. During his free time, Brandyn enjoys participating in outdoor activities such as fishing, riding ATVs, and camping. 

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  • Randy Charland
    Detailer

    Randy is one of our youngest employees with a work ethic that is almost unmatched. No matter what job you give Randy he will give it his all. He helps keep our pre-owned vehicles looking like new! During his free time, Randy enjoys gaming, going for rides on his motorcycle, and spending time with his family.

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  • June Bushey
    Detailer

    June is the one of newest members of the Upstate Auto team. She has several years of experience detailing boats and decided to make the transition to land. June is extremely hard working and always has a smile on her face. She helps ensure that all vehicles are looking clean and lot ready. During her free time, June enjoys riding motorcycles, snowmobiling, fishing, and enjoying the great outdoors.

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Hours

  • Monday 08:00AM - 05:00PM
  • Tuesday 08:00AM - 05:00PM
  • Wednesday 08:00AM - 05:00PM
  • Thursday 08:00AM - 05:00PM
  • Friday 08:00AM - 05:00PM
  • Saturday 09:00AM - 03:00PM
  • Sunday Closed